VIENNA WESTEND CITY HOSTEL

Welcome to Vienna

What ist the Check-In and Check-Out time?

The Check In Time is from 3 p.m.

Please Check-out by 10:30 a.m. Extention of Check-out time till 01:00p.m. costs €5,-.

May I book if I do not have a credit card?

A booking is only possible on our website by assigning a valid credit card. The credit card is necessary to secure the booking and will not be charged. If you do not hold a credit card yourself, please ask a friend or relative to help you out. Reservations by telephone are only accepted one day prior to arrival. As long as you have reserved in advance it is no problem to check in after midnight. Generally your bed will be reserved until 18.00 (06 p.m). Please call when arriving after 18.00, otherwise the reservation will be cancelled.

How do I pay for my stay?

Payment is only accepted in cash on arrival. We do not accept credit cards.

How do I cancel my stay?

For single travellers cancellation is free up to 24 hours before arrival. Otherwise we have to charge the first night to your credit card. We are only three persons, but would like to stay on our own in a four-bed-room.
In this case we recommend you to book (and pay) also the fourth bed to make sure that you will not be bothered by a fourth person.

What is the difference between Cat. A. and Cat. B?

Cat. A. is a four-bedroom, which you booked as a single or two-bedroom (for a higher price).
Cat. B is smaller than Cat. A rooms and has a window to an airway which also serves as elevator shaft. The elevator will be shut down at 10pm.

Do I need a Youth Hostel card?

No, but please bring a valid ID card which we keep as deposit for the room key.

Do I have to bring bed sheets and towels with me?

No, bed sheets are included. You can buy towels at the reception for 4 EUR.